• Miyawala, Dehradun, Uttarakhand
  • 7300 9544 34 , 730 23678 14

Terms & Conditions

  • The Customer is fully liable for all traffic and parking fines received during the period of rent, and for other violations of law and their consequences.
  • Batohee services is not liable for any losses or damage arising from rent of the Vehicle caused to the Customer or third persons, except for direct proprietary damage if it was caused by gross negligence or intent of the Car Hire Batohee. Company is not liable for indirect damage (including lost profit), damage arising from rent of the Vehicle, non-proprietary damage or any other special damage. Among other, Batohee is not liable for possible direct or indirect damage caused to the Renter due to impossibility to use the Vehicle during the period of rent resulting from malfunction of the Vehicle, which is subject to repair according to the warranty provided by the manufacturer of the Vehicle.
  • Batohee services is not responsible for property and items of the Renter, additional drivers and passengers that were left in the Vehicle during the period of rent.
  • Batohee services shall not provide Ac on hilly area, if any dispute regarding Ac on hills Batohee has right to cancel booking with immediate effect and customer have to pay full payment against booking.
  • Batohee services shall not pay any cancellation charge or reimbursements to customer in case of last moment cancellation it totally depends upon subject to availability.
  • In case of cab breakdown during Journey Batohee services will try to arrange another cab. However the arrangement of substitute vehicle shall be subject of its availability.
  • Customer will be responsible for all their belonging once he entered the cab, if he lost anything Batohee services shall not responsible for that.
  • Batohee services have full right to send Promotional offers, messages or emails to our existing client or user whose visit on Batohee website ,If he want to wish stop promotional sms he have to call customer care and give request for unsubscribe.
  • Customer shall be check odometer before starting journey if any dispute between driver and customer post journey customer will be responsible for that and he/ she have to give full payment to driver as per odometer reading.
  • In Both ways Package time will calculate according to calendar day, if customer use cab after 12:00 am he/she has to give next day payment to driver.
  • In case of any misbehave with driver and try to physical damage in car from customer end, Batohee have full right to dismiss the booking with immediate effect without refunding any amount.
  • All other taxes shall be paid by customer and it will be charged as per govt. rule i.e. Toll tax, State tax, Parking and GST.
  • Customer can’t force driver to run cab on non RTO pass road, if he force to driver then driver have full right to stop the car and cancel the booking with immediate effect without refunding any amount.
  • Customer can’t force for overloading & extra passenger to driver .Taxi will be used according to RTO rule, if customer force driver then he/she will be liable for all fines and penalties or Batohee have full right to cancel the booking.
  • If booking cancel or delay due to driver stuck on traffic jams either cab breakdown, Batohee services shall not be responsible for that and will not give any compensation for that ,customer have to manage themselves.
  • Customer shall pay 50 percent amount to driver in advance when he starts the journey and 50 percent post journey.
  • Unauthorized activity in the car: Customers are not allowed to carry arms, ammunitions, gas cylinder and banned drugs. In addition, use of car for commercial activity such as product sell and promotion, and carry goods is strictly prohibited.
  • In case of any dispute arising between the Customer and Batohee services, the dispute shall be referred to an Arbitrator, appointed by Batohee services in its sole discretion. The courts of Dehradun, Uttarakhand shall have the sole and exclusive jurisdiction in respect of any matters
  • Batohee services has full right to change their terms & conditions at any point of time without any prior notice.

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