• Miyawala, Dehradun, Uttarakhand
  • 7300 9544 34 , 730 23678 14

Privacy Policy

Your privacy is very important to Batohee Services. (the “Company”, “we”, “Batohee”, or “us”).

This Privacy Policy explains how we collect, process, use, share and protect information about you.

BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Customer Terms and Conditions or use our Services. This Privacy Policy is incorporated by reference into the Customer Terms and Conditions

WHAT INFORMATION DO WE COLLECT FROM YOU?
  • INFORMATION YOU PROVIDE TO US
  • We may ask you to provide us your personal information like name,phone,email,address etc for records keeping.

  • INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES
  • In case of booking via call centre, We may record calls for quality and training purposes.

    Some Information may be collected using a cookie. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device.However some feature may not funtion properly after removing cookies.

  • Information third parties provide about you
  • We may, from time to time, supplement the information we collect about you through our website or Mobile Application or Services with outside records from third parties.

  • INFORMATION COLLECTED BY MOBILE APPLICATIONS
  • We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.

    the Mobile Application may automatically collect and store some or all of the information from your mobile device like Geolocation,os version,phone model etc.

  • USE OF INFORMATION COLLECTED
  • Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services. We use your information to closely monitor which features of the Services are used most, to allow you to view your trip history, rate trips, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources.

    We use the information collected from our Mobile Application so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases, marketing purposes.

    We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our web site(s). Your IP address is used to help identify you, but contains no personal information about you.

    We provide some of your Protected Information (such as your name, pick up address, contact number) to the driver who accepts your request for transportation so that the driver may contact and find you. The companies for which drivers work (that are providing the transportation service) are also able to access your Protected Information, including your geo-location data.

    We may use the information collected from you for targeted advertising.

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