Your privacy is very important to Batohee Services. (the “Company”, “we”, “Batohee”, or “us”).
- INFORMATION YOU PROVIDE TO US
We may ask you to provide us your personal information like name,phone,email,address etc for records keeping.
- INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES
In case of booking via call centre, We may record calls for quality and training purposes.
- Information third parties provide about you
We may, from time to time, supplement the information we collect about you through our website or Mobile Application or Services with outside records from third parties.
- INFORMATION COLLECTED BY MOBILE APPLICATIONS
We may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.
the Mobile Application may automatically collect and store some or all of the information from your mobile device like Geolocation,os version,phone model etc.
- USE OF INFORMATION COLLECTED
Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services. We use your information to closely monitor which features of the Services are used most, to allow you to view your trip history, rate trips, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources.
We use the information collected from our Mobile Application so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases, marketing purposes.
We use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our web site(s). Your IP address is used to help identify you, but contains no personal information about you.
We provide some of your Protected Information (such as your name, pick up address, contact number) to the driver who accepts your request for transportation so that the driver may contact and find you. The companies for which drivers work (that are providing the transportation service) are also able to access your Protected Information, including your geo-location data.
We may use the information collected from you for targeted advertising.